Intercept dissatisfied customers before they damage your online reputation. Our intelligent Experience Filter automatically detects low ratings (3 stars or below) and redirects them to a private feedback form, giving you the chance to resolve issues internally whilst protecting your public image.
Transform complaints into competitive advantages. Private feedback reveals exactly what customers want improved, allowing you to enhance your service quality, train staff better, and eliminate recurring issues that could harm future reviews and customer satisfaction.
Ensure your best experiences get the visibility they deserve. When customers rate you 4-5 stars, the Experience Filter seamlessly directs them to leave public reviews on Google, Yelp, and your chosen platforms, maximising positive review collection whilst filtering out potential negatives.
Prevent reputation damage before it happens with LocalQuiver’s unique Experience Filter. Automatically capture dissatisfied customers privately, giving you the opportunity to resolve issues internally whilst directing happy customers to leave glowing public reviews. Transform potential negatives into business improvements and ensure only your best feedback reaches the public eye.
Automatically identifies low ratings (3 stars and below) in real-time, instantly redirecting dissatisfied customers to private feedback forms before they can damage your public reputation online.
Capture detailed complaints and concerns privately, giving you valuable insights into service improvements whilst keeping negative experiences away from public review platforms.
Seamlessly guides happy customers (4-5 stars) directly to Google, Yelp, and other public review platforms, maximising your positive review collection and online reputation growth.
Track and manage private feedback responses, monitor resolution progress, and turn dissatisfied customers into loyal advocates through proactive problem-solving and follow-up communication.
Prevent potential 1-3 star reviews from ever reaching the public eye, protecting years of reputation building whilst giving you the chance to address problems internally first.
Complete control over your reputation strategy. Enable or disable the Experience Filter anytime, or run campaigns with direct public review requests when you prefer - your choice, your control.
The #1 Reputation Management Platform