Very little. Setup is on us, requests and replies run themselves, articles arrive as drafts. Your part is stamping a card at the till.
Very little, and almost none of it up front. The setting up is on us: we build your review link, write the request messages in your own words and wire up the follow-ups. You don't need to clear an afternoon for any of it.
After that, the work runs on its own clock. Requests go out when you add a customer, or a set time after the job, and follow-ups stop the moment someone acts — that's intent, not proof a review was left, so the odd person will click and not post. Autopilot answers new Google reviews inside your working hours. Articles arrive as drafts to read, not blank pages to fill.
What a normal week looks like
You add customers as you serve them — for most businesses that's a list they were keeping anyway. Requests and follow-ups go out by text or email without you touching them. When a Google review lands, a reply drafted in your voice is waiting: approve it, or let Autopilot post it within your working hours. A review on Trustpilot, TripAdvisor or Facebook takes slightly more of you — we write the reply, then take you to the review to paste it in. A minute, perhaps two.
Articles are the same shape. They arrive written, built from your own reviews, and your job is to read one, change anything that doesn't sound like you, and approve it. If your package has the loyalty card, your staff stamp it from a phone or tablet you own. That's the till-side habit the whole thing asks for.
The parts that stay yours
We can't serve your customers or stamp cards for them. Pasting replies onto Trustpilot, TripAdvisor and Facebook stays with you too, because Google is the only site that lets us reply on your behalf. Those are the honest limits.
Autopilot is a switch, not a requirement. Leave it off and you read and approve every Google reply yourself — that's the one choice that costs you regular minutes. Turn it on, for reviews above whatever star rating you choose, and even that goes. Either way, the hours spent chasing reviews, drafting replies and staring at a blank page are the ones you get back.
Common questions
The setting up is on us. After that, requests go out when you add a customer or a set time after the job, Autopilot answers new Google reviews inside your working hours, and articles arrive as drafts. What's left is stamping a card at the till. Autopilot is a switch, not a requirement.
See where your time goes — and where it doesn't
Half an hour on the phone and we'll walk your own listing through a normal week. You'll see exactly what would be left for you to do.